Refund Policy

At CyberStock, we want you to be happy with your results. Because our product is a digital service (and we incur processing and infrastructure costs as soon as you use it), refunds are limited and governed by the rules below.

Refund Eligibility

• Refund requests must be submitted within 30 days of purchase.
• You are eligible if you did not use the product after purchase (no sessions processed and no meaningful credit consumption).
• You are also eligible if you tried the product once (1 session) and are not satisfied with the results.

Requesting a Refund

Contact us at support [at] cyberstock [dot] lol within 30 days of purchase. Please include the email on your account, the purchase (plan name or credit pack), and whether you used 0 sessions or 1 session.

Not Eligible

• Buyer’s change of mind.
• More than 1 session processed after purchase.
• Usage of significant credits after purchase.
• Refund requests submitted after 30 days from purchase.
• Annual subscription term disputes where access was delivered and used.