Fair Usage Policy

How processing speed works, and what fair use means · Last updated 15 August 2026

This Policy forms part of the Terms of Service and applies to every plan, to the API, and to batch processing.

1. No throughput warranty

We do not warrant, guarantee, or commit to any processing speed, queue position, turnaround time, files-per-hour, files-per-day, or files-per-cycle figure, on any plan. Speed depends on your usage this cycle, aggregate demand, third-party AI provider capacity and latency, asset size and type, and your own connection.

Any figure quoted in marketing, documentation, support correspondence, or the app describes typical behaviour at the time it was given. It is an indication, not a service level, and it does not create an entitlement.

2. How the allowance works

Each billing cycle includes an allowance of full-priority processing set comfortably above what professional day-to-day production requires. Within it, files move at the fastest speed the platform can deliver.

Once you pass the allowance, your work continues at a reduced priority in the shared queue. The reduction is substantial by design — it is what keeps the plan viable — and throughput decreases progressively as your volume in the cycle grows. Nothing is refused and nothing is lost; processing simply takes longer per file until you top up or the cycle resets.

We do not publish fixed thresholds on this page. Allowances, band boundaries, and queue priority are set by us and reviewed on an ongoing basis against real AI compute and infrastructure costs, aggregate demand, capacity, and abuse patterns. They may be adjusted at any time, and they may differ between plans, promotional cohorts, and individual accounts.

Where your numbers are. Your current speed, how much of the allowance you have used this cycle, and the exact per-file throughput you are getting right now are shown in your account panel and in the processing view. That live display is the authoritative figure for your account — not this page, not marketing copy, and not a previous version of either.

3. You will always know

We never reduce your throughput silently. When it changes, the app tells you:

• What changed — your new per-file speed, stated plainly.
• Why — you have processed a high volume this cycle, and throughput is managed at scale so that a few very heavy accounts cannot slow the service, or raise the price, for everyone else.
• How to restore full speed — add priority credits, or wait for the cycle to reset.

Your work is never blocked, deleted, or discarded because of fair use.

4. Full speed beyond the allowance

Priority credits (top-ups) run at full priority speed even past your allowance. If you regularly process very large volumes, topping up is the direct route.

• Always full priority speed while you hold them
• No expiry date — buy once, use when you need it, subject to the Terms
• Stack on top of a subscription rather than replacing it

5. What counts towards fair use

Everything that consumes AI processing on your account counts towards your cycle usage, whichever surface it came from: interactive processing, batch and bulk jobs, API requests, regeneration and rewrites, and generation tools. Splitting the same workload across surfaces does not create extra allowance. Usage resets at the start of each billing cycle.

6. API behaviour

The same policy applies to the API, in addition to the per-key request rate limit. Past your allowance the API returns a standard rate-limited response including a Retry-After value and your current speed tier so your integration can back off correctly. Clients must honour Retry-After. Ignoring it, retrying aggressively, or running parallel workers to defeat pacing is a breach of this Policy and may result in key revocation.

7. Acceptable use of a subscription

A subscription is licensed to one contributor for their own catalogue. The following are outside fair use:

• Sharing, reselling, sublicensing, or otherwise providing access to your account, session, or API key to anyone else, or operating a service, agency, or resale offering on top of it.
• Processing on behalf of multiple contributors, agencies, studios, or clients from a single subscription.
• Distributing work across multiple accounts, creating or cycling accounts, or using aliases, to obtain more allowance or evade queue priority.
• Circumventing, tampering with, or attempting to defeat pacing, allowances, credit accounting, or rate limits by any means.
• Automated or scripted use designed to exhaust capacity, or usage patterns that materially degrade the Service for others.
• Bulk processing of material you have no rights to, or any use that breaches the Terms of Service.

We may investigate suspected circumvention using account, device, payment, processing, and network records.

8. Enforcement — and what it is not

Where usage falls outside this Policy, we may, at our discretion and in addition to any other right we have: reduce queue priority further; require priority credits for continued full-speed use; apply per-account limits; suspend the account; terminate the account for cause; and revoke and forfeit remaining promotional pricing and non-purchased credits.

Managed throughput and enforcement under this Policy are not a failure to supply the Service, are not a defect, and are not grounds for a refund, chargeback, or compensation. The Refund Policy governs refunds.

9. Changes, and future limits

We may update this Policy and the underlying allowances, bands, and priorities as costs, capacity, provider pricing, and usage patterns change. We expressly reserve the right to introduce per-cycle volume limits, metered pricing above an allowance, or plan-specific ceilings for future billing periods where continuing without them would make a plan unsustainable.

Material changes affecting existing subscribers will be communicated in advance by email or in the app and will take effect no earlier than your next billing period. Continued use after a change takes effect is acceptance of it. If you do not accept a change, you may cancel before it takes effect; cancellation is governed by the Terms and the Refund Policy.

Questions about fair use? support@cyberstock.lol.